Reviews - EBM Wales

HAPPY CUSTOMERS

CUSTOMERS REVIEWS

We have finished many jobs with many happy customers, here are some of their nice words of how we did. We Serve customers in Cardiff, Rhondda, Pontypridd, Swansea, Neath, Abergavenny, and the surrounding areas.

Robert Waller

20th May, 2022

Good Damp Proofing Firm In South Wales

We had some excellent damp proofing work done by this company based in Tonypandy, South Wales, and would recommend them if you have a damp problem in South Wales. They are not very big (about 5 teams) but they offer a good service at a good price. Our problem was a very damp party wall in a Victorian terrace in Newport. Rising damp (as a party wall damp at the bottom up to over 1 metre it could be nothing else - not all damp is rising damp but do not believe people who say it does not exist). Contacted them initially by email and they responded quickly (their admin is good) and they sent round a surveyor to look at both sides of the party wall. This cost £99 (Rentokil wanted over £700 to do the same thing). We accepted their quote of around £6000 to treat the whole length of the original party wall (ie a hall and awkward understairs cupboard). They stripped off all the plaster, treated the bricks with mineral suppressant, injected a damp proof course, lined all the walls with stiff membrane, then damp-resistant plaster board on top, then all skimmed and cleaned up. For good measure they also skimmed the ceiling. The 3 workmen were good to work with and did a good job. The company only asks for a 10% deposit up front (unlike the likes of Rentokil) and provide a 10 year warranty. Hopefully we will not need to make use of that. Incidentally, the surveyor said there is no point just injecting a damp proof course without also lining the walls with the specialised materials.

Sonja

20th May, 2022

Job For: knitting in' porch to prevent more subsidence

Professional and informative. Took me through what the problems were and what needed to be done to fix them. Work is to good standard and Chris is personable and helpful. Definitely recommend and would use again.

Adam

5th Apr, 2022

Job For: Damp Problem

Amazing company. Initially was for a damp/condensation job. Chris talked me through everything that was going to happen at the start with a really good quote. Noticed that work needed doing to the roof. Chris helped me with advice because I was going with a different company but the work that was done with the damp and the fact Chris gave me more info then the other company I decided to ask Chris to do the job. This company goes above and beyond of what you need. The lads working on both jobs were brilliant. Very clean and tidy , no mess after. They gave information and advice throughout and will be using this company again. Thanks for everything you have done so far.

Brenda

8th Mar, 2022

Job For: Damp In Room

Work done professionally and sorted problem out quickly. Very friendly team no problems, worked until job was completed.

Angie

24th Feb, 2022

Job For: Rising Damp In Lounge

Chris is very knowledgeable. He came out to look at job and told us the problem was being caused by condensation. We were given a mutually convenient start date and kept up to date at all times. We had no kitchen or bathroom ventilation so had vents fitted to both rooms. Also had a PIVunit installed in the loft. The boys were polite and hardworking. Cleaned up thoroughly when the job was completed would definitely recommend. A very professional job

Christine

11th Jan, 2022

Job For: Wall tie erosion and rerendering

Work is near completion. Chris and the guys have been brilliant - very considerate and hard-working. The job has taken a while due to the consistent rain we have had the last couple of months but Chris has kept in constant communication to update me on when work can continue. Highly recommend.

Tara Jones

25th Nov, 2021

Job For: Damp via front facing wall of house

Absolutely excellent service! Highly recommend!

Paul Lucas

16th Oct, 2021

Job For: Water ingress in new small workshop in garden

Chris, the Director of this Company, visited us at the outset, & inspected the new garage which was allowing rainwater to enter around the base of the building. He explained what the problem was, & how this could be resolved. He explained fully the procedure involved, & was certainly very knowledgeable.
We gave the go ahead for the work to be carried out, & his team soon arrived, & quickly rectified the problem.

We are delighted with the work done, & as the blockwork is now rendered, not only is the building dry, but it also looks amazing.

We would strongly recommend this Company for building work, & we shall certainly use them again for future property work on the house.

Jenny

8th Mar, 2021

Job For: Damp Proofing

Very professional great advice great job, would definitely hire again.

Dan

15th Feb, 2021

Job For: House Renovation

Chris came to a house I was looking to purchase, he gave invaluable advice and also checked the home for damp and any problems that may occur down the road. Chris was professional throughout and I would recommend him to anyone.

Andrew

8th Mar, 2022

Job For: Damp in bedroom, damp proofing

He came when he said he would, did the job as he said he would, left the property clean and tidy, charged me st the agreed price

Very happy with this service will recommend him

CBS Swansea

14th November, 2022

Job For: Inject external damp proofing course

Came promptly to quote. Reasonable price and completed work efficiently and as agreed.

Huw

thanks to the team for carrying out the work in such a friendly and professional manner.

Mez rez

I had a massive crack appearing on the outside corner of my bay window and going right up to the top of the house. I called EBM and straight away Chris came out, put my mind at ease, and came up with a solution. The house needed pinning, the boys doing the work were efficient, friendly and quick and the price was very reasonable. I can't recommend Chris and his team highly enough. They really came to my rescue.

Jonathan

16th Apr, 2022

Job For: Damp in the hall way

Had a great service from start to finish excellent advise and Jaime who put the equipment in was amazing could not praise them enough

Breda

4th August, 2022

Job For: Urgent damp proofing for end of terrace house

Chris and his team undertook this job in September 2021. It was a difficult time as we were still very much in the shadow of COVID 19 and I was away from the property. Nevertheless, the work was completed to a very high standard in a relatively short time despite issues like fuel shortages and inclement weather condition. Chris kept me informed at all stages, sending photos and liaising with my daughter to expedite progress. All aspects were fully explained and rationale given for all steps involved. Our property is old ( built in the 1920s ) and had damp issues on the exposed, end of terrace wall. The improvement is dramatic… the house is now ‘breathing’ and feels so much better. No more problems with damp. Three fans were installed and old insulation was removed from cavity wall. The house was also re-painted with minimal mess. Chris is always available on WhatsApp and delivers on what he promises. Payment schedule is transparent from the outset and there are no hidden costs.

Based on my experience I have no hesitation in highly recommending this company.

Andrew

8th Mar, 2022

Job For: Damp in bedroom

He came when he said he would, did the job as he said he would, left the property clean and tidy, charged me st the agreed price. Very happy with this service will recommend him

Janet

26th Feb, 2022

Job For: Damp

Christopher was very helpful explained every thing fully arrived at time given, cleaned up totally afterwards and all were very nice helpful men would certainly use them again.

Kevin Burke

25th Jan, 2022

Job For: Damp Wall

I had EBM carry out a lintel replacement and damp proofing. They were brilliant from start to finish. They were clear in their quotation, kept me informed on a start date, turned up on time and got the job done on schedule and took every care in keeping my house clean. I'd highly recommend EBM

Rosie

24th Jan, 2022

Job For: Subfloor ventilation for Victorian property

A good team of people would hire again!

Mandy

6th Dec, 2021

Job For: Damp walls mainly bedrooms

Chris took time to listen, observe and advise on our condensation issues. Quick to provide us with a quote and once agreed, work was undertaken within a week. Pleased with work carried out Ricky was easy to talk to and didn’t mind answering any questions. He worked quickly and cleaned up any mess made. Really pleased with work carried out.

Alyson

27th Oct, 2021

Job For: Damp Issues

What can I say. Totally professional, knowledgeable, helpful, full of advice and supportive.

A wonderful experience from start to finish, there were lots of issues but Chris dealt with them and was reassuring and helpful. Extra work was needed and done within the job.
The whole team were lovely and the standard of work second to none, they even have their own equipment to clean up after themselves.

Highly recommend and are using them again for another job I want done. Cannot praise the company enough, communication, standard of work and an unexpected present on completion of works and payment. Use them you wont be sorry....I would like to go on but cannot find the words to say how indescribable pleased I am with the whole experience.

Thank you, overwhelmed with everything you have done for us as a company !!!!!!

Neil

4th Apr, 2021

Job For: Small Area Requires Damp Proofing

Excellent service provided, with transparent pricing, works completed to a high standard and regular interim updates. Very professional and would happily recommend EBM Ltd to others.

Denise

28th Feb, 2021

Job For: Need the damp course checked

After a few problems with appointments I found the team excellent. Friendly but professional. My problems with damp were solved and the work carried out was efficient. The team laid down sheets where they worked and so the house stayed clean.

They explained everything that they did and why. They decorated for me getting a great paint match. Really pleased.

Donna

Job For: Damp Proofing

I would also like to thank you and the boys for your professionalism and the excellent work that has been done. I am extremely happy with the result and I will be recommending EBM to anyone I know who needs structural or damp proofing work done on their property.

Jeremy Pearce

Job For: Damp Proofing

EBM have been sorting out my rising damp issues with their tanking system. The workmanship has been very good would recommend them. Chris and the guys have been great . No complaints from me Like.

HilaryS-179

Job For: Lintel Replacement in Rubble Stone House

EBM recently completed a challenging job replacing lintels over the front door the of my rubble/stone house. The work was completed leaving me with a stronger structure over the front door. They also treated my hallway for rising damp. Chris gave a knowledgeable survey beforehand.

Helen RH

Job For: Damp Proofing and Wall Insulation

We recently used EBM Wales to fix our damp problem caused by cavity wall insulation and to replace the cavity wall ties in the whole structure. we cannot fault their work, professionalism or service. They are an excellent, incredibly good value for money company who went above and beyond to make sure the job was done to an exceptionally high standard. During the work there was a small issue that affected our electrics, Chris made sure that the problem was fixed the very next day - again, the work was excellent and thorough. We would recommend Jamie the electrician to anyone! Thank you Chris and the team for an excellent job, we are really thankful for everything you did for us, we will definitely be using you again for the remaining structural work that is needed.